Scaling Out in the Age of AI

Innovation & Reinvention

From Product Group to Experience Hub

Mini-workshop
(in development)

Format: in-person, online class, or self-paced

Duration: 3 hours

Target Audience: Product Managers and Team Leaders, Lean and Agile Coaches and Consultants, Business Leaders and Middle Managers, Change Agents and Innovation Champions, HR and Employee Engagement Specialists

From Product Group to Experience Hub

From Product Group to Experience Hub

Ready to revolutionize your organization? Dive into our workshop and unlock the secrets to success in today's dynamic market!

First, we'll delve into the world of experience-centric organizations. Learn why putting experiences at the forefront can elevate your business to new heights. We'll then show you real-world examples of successful organizations and how they've embraced the experience-centric approach.

Next, get ready to craft a killer product vision and strategy. We'll equip you with techniques to create a vision that aligns perfectly with your strategic objectives. Plus, you'll get hands-on experience crafting a vision statement for your own hypothetical product.

But that's just the beginning! You'll also dive deep into value streams, discovering how to match customer journeys with value streams and map out processes for improvement. Get ready to optimize your customer experience like never before!

And, of course, we can't forget about driving innovation. From idea generation to prototyping and testing, we'll walk you through the innovation process step by step. Plus, learn how to foster a culture of innovation within your teams and set up innovation hubs effectively.

And last but not least, we'll tackle technological disruption head-on. Explore the power of artificial intelligence in driving innovation and improving customer experiences. Plus, learn strategies for staying ahead of the curve and adapting to technological trends.

Learning Objectives:

  • Understand the principles and benefits of being experience-centric.

  • Develop a strong product vision aligned with strategic objectives.

  • Optimize value streams to enhance the customer journey.

Program
(draft / tentative)

1. Vision and Strategy

  • Experience-Centric Organization

  • Product Vision and Strategy

2. Value Streams

  • Value Streams

  • Value Stream Mapping

3. Driving Innovation

  • Innovation Process

  • Innovation Hubs

4. Navigating Technological Disruption

  • Artificial Intelligence

  • Technological Disruption

We use our popular unFIX cards in all workshops to boost creative gameplay and engaging discussions. Some examples:

unFIX XL: Scaling Out in the Age of AI (mini-workshops)
Featured
The Experience Generator
The Experience Generator

The Experience Generator is the AI pattern for crafting rich, multisensory, and interactive experiences.

The Support Automaton
The Support Automaton

The Support Automaton is the AI pattern that can revolutionize customer service by automating interactions and streamlining issue resolution processes.

The Decision Optimizer
The Decision Optimizer

The Decision Optimizer is how we call the AI pattern for identifying optimal solutions, configurations, and strategies when dealing with complex systems and problems.

The Predictive Oracle
The Predictive Oracle

The Predictive Oracle is the AI pattern that leverages advanced modeling and simulation techniques to forecast trends, predict outcomes, and test hypotheses across various domains.

The Data Synthesizer
The Data Synthesizer

The Data Synthesizer is the AI pattern that specializes in creating synthetic data for various applications.

Discover the power of being experience-centric, align your product vision with strategic objectives, optimize value streams, drive innovation, and navigate technological disruption.