Service Value Stream
Value Stream
You offer the possibility of experiencing a service. Value is gained because of an improved situation.
Value Streams: Product Value Stream • Service Value Stream • Event Value Stream • Project Value Stream
Purpose
People pay for bank accounts, car washes, dry cleaning, online software, and other services to make their lives a bit better (or to restore things to how they should be). With a service value stream, you someone offer the possibility of experiencing a functional benefit that is usually temporary. They gain value because of an improved situation for a period of time.
Notes
For example, car wash, smartphone repair, dry cleaning, etc.
Rules / Constraints
We have not yet defined any rules or constraints.
“Price is what you pay. Value is what you get.”
(Source: Warren Buffett)