Service Value Stream

Value Stream

You offer the possibility of experiencing a service. Value is gained because of an improved situation.

Purpose

People pay for bank accounts, car washes, dry cleaning, online software, and other services to make their lives a bit better (or to restore things to how they should be). With a service value stream, you someone offer the possibility of experiencing a functional benefit that is usually temporary. They gain value because of an improved situation for a period of time.

Notes

For example, car wash, smartphone repair, dry cleaning, etc.

Rules / Constraints

  • We have not yet defined any rules or constraints.

“Price is what you pay. Value is what you get.”

(Source: Warren Buffett)