Understand User Scenarios
Stop making products; start crafting experiences. These days, it’s about creating cohesive and personalized user journeys. The role of AI in shaping these user experiences will be pivotal.
Hard Agile, Soft Agile, and Not Agile
Labeling every non-pure Agile approach as “waterfall” is not helpful. Big Design Upfront only exists in the first quadrant, which we can indeed label as “Not Agile.”
The Standard Value Stream Concept Is Outdated—Here’s an Improved Definition
A value stream is the set of actions needed to discover or deliver on a job-to-be-done / value proposition from a signal to an experience. A value stream always begins and ends with a user or customer. The goal is to improve the experience by optimizing the whole value stream.